Spot the Empire Librarian's blog

Welcome to a librarian's online musings on libraries, literature and information media.

Diversifying services to needs of community.

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Since beginning my tenure with the Niagara Falls Public Library in July, I am noticing recurring issues,  concerns which need to be addressed and ideas for improved services.

One part of my responsibility is to better market the library.  By composing a monthly column in our local newspaper, Niagara Gazette,  I am able to get the word out of what we do and of what we plan to do.    Below is a listing of my inaugural article, has appeared in the Gazette on Sunday, September 3rd.

“Bad libraries build collections…

Good libraries build services…

Great libraries build communities…”

Since beginning my tenure as Executive Director of the Niagara Falls Public Library in June, I see the valued asset to which the library is to the community.  I also see the potential for what more it can become. Within the coming months, watch for our services to diversify services offered to our citizens.

In just a few short weeks, changes can be summed up as new faces, new services, and new changes.   In August, we welcomed a new staff member to our adult reference services.  As of October 2nd, our world-renowned Local History Department increased its hours of service to 20 hours, up from 9 hours per week.   Visitors to our Children’s Room will notice the newly installed aquarium with brightly coloured fish.  I invite patrons to participate in our fish naming contest.  (One fish will be named Earl in honour of our building’s namesake!)  We are increasing our technology offerings with a tutorial video service via our website; allowing patrons to learn and develop their workplace skills. offers over 6,000 instructional videos on a variety of topics from desktop computer programs, how to write a business plan, writing resumes, to time management skills, maximizing your FitBit, how to set up a blog, interview skills and designing a logo to name a few. will be available to all Niagara Falls Library card holders, as well as those in the Nioga Library system who carry a NFPL card by mid-September.

In order to be better responsive to our community, I strongly encourage community groups to reach out…. programming ideas, creating a display and more.  If you have partnership ideas, please contact me at .

During my tenure, please know that I am interested in building a better Niagara Falls community through strengthened population driven services which are fiscally responsible.  At Niagara Falls Public Library, we are always striving for greatness. Just watch us!  We are looking for partnerships to build within the community, in which to create a better quality of life for our citizens.

Let’s build great communities…together.


P.S. Thank you to the Buffalo News for taking this snap of me in our library’s front garden.  You captured the lush and tranquillity of the garden in a definitive fashion. The work of our volunteers shows through.

Author: spotwin

While I am a librarian , I am a reading cheerleader. The purpose of this library blog is to better promote reading and information literacy to my community. I love books, reading with my son, properly placed apostrophes, canoeing, locating the nearest Starbucks, cheering the Montreal Canadians, and Cherry Garcia ice cream.

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